Dedicated claims service from Bluefin
At Bluefin, we believe that the two most important factors to consider when dealing with claims is to respond quickly and more importantly, effectively.
We believe that insurance brokers should not just be gauged on the insurance services and premiums they offer, but on their ability to effectively handle claims, after all, this is why you purchase professional indemnity cover.
Claims are often stressful, we can give you piece of mind by effectively managing the entire process, ensuring you are fully informed at all times throughout.
At Bluefin we never lose sight of the fact that YOU are the client and always ensure that your opinions and wishes when dealing with claims are taken into consideration when liaising with insurers.
More often than not, when a claim is made against you, your reputation is at stake. We understand this and will often advise our clients of simple measures that can be deployed to ensure an acceptable resolution to all parties.
Dedicated Claims Team
Unlike many of our competitors, the Professions Division of Bluefin has invested heavily in our own internal claims department. In terms of service this is a vital part of the business as your insurance service providers capabilities are only truly tested when a claim is made.
Our dedicated and experienced claims department has many years combined insurance experience and each of our clients will have a nominated claims handler. This team is ready to remove as much of the stress a claim can cause by handling the matter in a timely and efficient manner, all our clients have to do is to notify us of any potential claim and we will guide the client through the rest of the process including ensuring that the relevant notification form is completed right from the outset.
Complete Service
We will handle all insurer liaisons from notification. Even if the issue is unlikely to develop into a claim it is important that you have the experience at your disposal to ensure the professional handling of what is often a very delicate matter.
We undertake great efforts to ensure our clients are aware of our duties and/or relevant claims conditions in the policy to avoid possible prejudice to the client and insurer.
Our managed approach to this vital part of our business ensures that each client receives the service they deserve and their interests are protected to the highest standards.
How do I notify a claim or claim circumstance?
For details of how to notify us of any claim or circumstance which may give rise to a claim please click here.